At Maria Santana’s public housing apartment on New York’s Upper West Side, dirty, black water has periodically poured in from the walls, from the pipes, from the radiator. She says the problems started two years ago.
“It’s so much water, it looks like it’s raining in here. I am scared,” Santana said. She has placed buckets throughout her apartment. Her couch is covered in plastic to keep it from getting wet.